How am I billed?
You'll be billed monthly or annually depending on the subscription plan you've selected. Your billing period starts on the first day that you signup for your plan.
What platform can I run SenseText?
SenseText currently runs on Windows platform but we're constantly expanding our platforms (with an API and mobile app already lined up in our platform roadmap).
How can I request for a new feature?
We'll be happy to hear any request for new features. Please send us an email at firstname.lastname@example.org
How can I report a suspicious fraudulent email?
Please forward a copy of the fraudulent email to our team for further analysis - email@example.com
How can I cancel my plan?
We're sorry to see you go but kindly contact our friendly team at - firstname.lastname@example.org - you'll just need to inform them that you intend to cancel your plan. Your subscription will then be cancelled at the end of your current billing period.
Can I get a free trial?
Our team will be happy to provide you with a free trial. You'll just need to book a demo with us. We can provide a risk-free 7-day trial for any of our products.
Should I use only SenseText to fight fraud?
We recommend a holistic approach to fighting fraud and having a robust anti-fraud strategy. This involves not relying solely on one tool or technology in detecting fraud but using a combination of anti-fraud tools to effectively fight fraud on multiple fronts. Lastly, please seek advice from other experts such as your fraud risk management team or independent fraud risk management experts for a more objective assessment.